Disrupting the L&D Business Model

Session Overview

The traditional L&D business model looks something like this:

  • A budget is set aside for L&D which is allocated to various project and expense heads.
  • L&D go to business to find out training needs.
  • Based on the budget and time available a solution is identified
  • L&D either builds the learning solution or outsources it.
  • Training is delivered and feedback collected but ROI is not really tracked.

This business model is one where L&D is sole provider of learning in the organisation with guaranteed income (budget allocation). Any monopolistic business model gives rise to inefficiencies.

In this interactive session we discuss other possible business models such as:

  • What if employees were allocated a development spend and were free to choose internal L&D courses or external providers as long as learning outcomes were met?
  • What if a variable part of the L&D budget depended on helping achieve organisational outcomes?
  • What if L&D used the sharing economy approach and jointly developed compliance courses with other organisations?

Put on your thinking cap and join the discussion.

Facilitator’s Point of View

 

LearningCafe Point of View

Business like everyone else expects best service at the lowest cost. L&D should constantly improve the value proposition by look for smart ways to reduce costs and/or improve service levels.

Big Questions

  • Does the monopolistic L&D business model stop us from being nimble and take risks?
  • Should we think of Learners as consumers and work hard to get their business? Do you have any other ideas for business model?
  • What new skills will be required to adopt a new business model for L&D?

Disruptive Thoughts

  • Can we get rid of the L&D function by providing employee the required information and tools to find it. This is starting to sound like knowledge management.

Next Steps

  • Read Business Model Canvas to map business models. http://www.businessmodelgeneration.com/

Resources

  • “Digital Disruption – Opportunity and Threat for L&D” – LearningCafe webinar recordinghttps://vimeo.com/153318403
  • Assumed Constraints and Elephant Thinking – LearningCafe bloghttp://bit.ly/1SJafpL

Facilitator

Jeevan Joshi LearningCafe Jeevan Joshi, Producer/ Founder at LearningCafe

The Future of Work and What It Means for L&D?

Session Overview

The prediction for the future of work is most promising if your name is R2D2 and your morning beverage is oil rather than coffee. With increasing speculation of mass disputation of knowledge worker roles, such as Lawyers and Doctors, in the next 20 years, will there be anyone left for L&D to train and develop?  What does our future hold and how can we best adapt to the coming changes?

This session will explore changes to the nature of work, and how work is achieved, the role technology will play in this and strategies for responding to the change.

Facilitator’s Point of View

We are on the verge of a new era, where human and technology are so interconnected we are unable to achieve outcomes without them.  The question is will robots and technology need us as much as we will need them?  Are the advances in AI going to surpass human capability and leave us all behind?  What are the uniquely human capabilities that only we can provide, what will this new world bring in terms of the creation of new roles for us?  How does L&D support the rapid and complex learning needs in this environment?  In spite of all the potential challenges I have an optimistic view of the future, one where we will find meaningful roles and create new jobs that we can’t even imagine today.  Reskilling, learning and career development will play a critical role in facilitating this change.  The question remains if that will be provided by the traditional internal L&D team or some other model.

LearningCafe Point of View

 

Big Questions

  • Is the workforce going to undergo mass disruption due to AI robots and technology?
  • If, so what does that mean for society, and companies. What is the new ecosystem of work, how does culture change and adapt to this new reality?
  • What role does L&D have in this environment, how will AI and tech effect the content and methods of building workforce capabilities
  • Will technology replace the L&D professional?  If so, what’s next for us?
  • How do L&D professionals reinvent themselves, what opportunities are opening up, start-ups, freelancing, working for and with robots…etc.  What do you need to think about to prepare for the change ahead?

Disruptive Thoughts

 

Next Steps

 

Resources

  • Blog post and link to StartUp Smart article on the future of work: http://blog.careermoneylife.com/
  • Inside HR article of the future of HR: http://bit.ly/1TsAwYd
  • The Conversation – article on the pros and cons of startups: http://bit.ly/1SIAP2g
  • Fact: Education is one of top 4 investment areas for startups. The study also found that education startups have been rapidly gaining investors’ interest over the last five years. “Since 2010, education startups have been on a tear in the seed marking growing from 6% to now 10% in 2015,” Tunguz says. He points to the success of two US education companies going public – 2U and Instructure. Numerous Australian startups are attempting to bring education into the 21st century, including on-demand streaming service for schools Kanopy and education management app Backpack.
  • L&D Professional Magazine – Key Words for L&D in 2016:http://bit.ly/1RUiaiO

Facilitator

Ramona Saligari, Manager – Learning, Information & Knowledge at Maddocks

Knowledge & Learning: Separated at Birth

Session Overview

Knowledge Management and Learning in most organisations has functioned separately (and in silos) but tech changes means that it is becoming increasingly difficult to separate them and indeed it may be time to merge?

Facilitator’s Point of View

LearningCafe Point of View

Big Questions

  • What would a merged Knowledge Management /Learning function look like? How would the different groups work together?
  • Where would be the tasks/deliverables provided by this group? What would be the ultimate business value provided by this group?

Disruptive Thoughts

Next Steps

Resources

Facilitator

Andrew Wright – Founder at Worldwide Intranet Challenge